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SBG Systems Launching SBG +Services, a Full Set of Technical Services for its Inertial Sensors

SBG_Technical-Support.jpgSBG Systems is adding to its catalog a full set of technical services called the “SBG +Services”. Photo: SBG Systems.
September 20, 2017

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Rueil-Malmaison, France-based SBG Systems is adding to its catalog a full set of technical services called the “SBG +Services”. Dedicated to surveyors as well as integrators, these services are designed to increase productivity by enhancing utilization efficiency and bringing clever solutions to daily project challenges.

Choosing an inertial sensor is more than matching technical specifications. Professionals face other challenges such as training a new employee, ensuring a production with minimum interruptions, or simply securing a budget during several years. To address these needs and more, SBG Systems built a whole range of services: the SBG +Services.

Get to Know Your Sensor
Saving time when integrating new equipment is critical, and SBG Systems offers three different ways to get introduced to your SBG inertial sensors. The first one is the “+Online Initiation”, a two-hour session with an SBG Support Engineer using a remote-access software. The second is a “+On Demand Training” that takes place at an SBG office or at the customer’s place. The last one is a “+Intervention Day”, a pre-paid day that can be used for training, but also for installation or on-site support.

Certify Sensor Performance
Every SBG sensors is factory calibrated in dynamics and temperature and delivered with a calibration report certifying the sensor performance for three years, according to the company. All SBG inertial sensors are based on the MEMS (micro-electro-mechanical systems) technology, so there is no need to periodically calibrate them. Yet, some projects require certifications. The Check & Calibration service includes a quality check, a firmware update, cleaning, and if required, calibration in temperature and dynamics. A certificate is delivered with the sensor. It guarantees the quality of the sensor data for three years.

Ensure a Continuous Production
Professionals such as surveyors can be highly penalized in case of production interruption. By selecting the “+Back-up System” service, the customer has access to a replacement device if the original sensor requires a planned or unplanned factory return.

Additionally, all SBG inertial sensors (Ellipse, Ekinox, and Apogee) come with a 2-year warranty — the warranty can be extended up to 5 years. The company, which supplies MEMS-based inertial motion sensing solutions, has been providing a wide range of inertial solutions from miniature to high accuracy. Combined with cutting-edge calibration techniques and advanced embedded algorithms, SBG Systems products are well-suited solutions for unmanned vehicle control, antenna tracking, camera stabilization, and surveying applications.

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